We understand and share your concern about privacy. We want to assure you that New Gear Medical respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have questions regarding this Policy, you may direct them to [email protected].
What type of information does New Gear Medical collect?
Our goal is to provide you with a safe and enjoyable shopping experience. When we collect information about you it is in an effort to create a customized and meaningful experience with the products of most interest to you. You are free to browse the New Gear Medical site without revealing any personal information about yourself. However, some transactions such as making a purchase or registering for a newsletter will require some personal information be provided.
We may automatically track certain information based upon your behavior on our site. We use this information to analyze our users' behavior, interests, and demographics to better understand and serve our shoppers. This information may include the URLs, pages viewed on the site, which browser you are using and your IP address.
What about Cookies?
Third Party Analytics
Personally Identifiable Information
This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms throughout our site. You provide such information when you make a purchase, enter a contest or sweepstakes, fill out a survey or form, provide ratings or testimonials feedback, give or redeem a gift certificate, etc. Where possible, we indicate which fields are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature by omitting the information.
How we use your information
We will use your Personal Information to:
- Administer your Account
- Process your payments and fulfill your orders of products
- Provide you with our website and customer support
- Tailor the features, performance and support of our website to you
- Market our products and services to you, that we believe may be of interest to you
- Respond to your requests, resolve disputes and/or troubleshoot problems
- Improve the quality of our website and products
- Communicate with you about our website and our products
Contests and Sweepstakes
When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.
When you join or make a purchase on newgearmedical.com, you may automatically be subscribed to emails. If you'd rather not receive emails, please contact [email protected] or Unsubscribe from the email newsletter itself.
Does New Gear Medical share the information it receives?
The following describes some of the ways that your personally identifiable information may be disclosed:
During the purchase process, we will share your information with certain intermediaries (e.g. UPS, APX, USPS, FedEx, Payment Processing Service Provider, Product Manufacturers) strictly to process and ship your order.
We may work with third party advertising companies to serve and track our ads. These third parties may serve other cookies. Our advertising partners use the anonymous, non-personally identifying information they collect from our site, in the aggregate, to help us better market and serve our customers. In the event that our advertisers collect any personal information on our behalf, it will not be used by them or disclosed to any third parties.
New Gear Medical will cooperate with law enforcement inquiries. We reserve the right to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements or other activity that is illegal or may expose us or you to legal liability.
Accessing and Updating Your Information
As a customer, subscriber or contest entrant, you will receive e-mail communications about new products offered by New Gear Medical, special offers and requests for feedback. If you want to stop receiving our emails or to specify the communications you prefer to receive, you may unsubscribe at any time by sending us an email [email protected].
You may ask to have your account information removed from our active databases; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
You are protected while you shop at newgearmedical.com so that you never have to worry about credit card safety. Our servers use Secure Sockets Layer (SSL), an encryption technology that works with all modern web browsers, so that only our site can read a buyer's personal information.
A special note about children's privacy
You must be at least 18 years old to have our permission to use this site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are a minor, you can use this service only in conjunction with your parents or guardians.
New Gear Medical reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.
Contacting New Gear Medical